Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping charges are set at $9.95 for items that will fit into a flat rate shipping box. If your order requires additional boxes we will contact you to authorize additional shipping charges.
Currently we accept Cash on Delivery, PayPal, and StripeMastercard, Visa, American Express, Discover
Shipping typically takes 3-5 days out of state but many places in Texas will be delivery next day but we do not guarantee shipping speeds on behalf of the USPS.
We use third party payment processors like PayPal or Stripe which process payments through their own systems. Our company and website do not receive or share any payment information.
We will glad accept returns for items that are returned within 30 days in new condition, unused with no damage.
Absolutely, Invoices and tracking information will be provided for each order from placement to delivery.
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SaddleUp Boutique